What we do

 
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Professional IT training services

TRAINMASTER - We deliver professional IT authors’ training courses and workshops.

Infrastructure Projects

We specialize in implementation of infrastructure projects. In this frame we offer

  • Systems virtualization and consolidation (Microsoft, VMWare, Citrix)
  • Microsoft systems implementation services
  • Enterprise Backup
  • Database systems
  • Directory Services integration and migration - Active Directory
    • Systems migration
    • Management, systems monitoring, optimization
    • Standardization
    • High availability solutions
    • Systems disaster recovery
    • IT Infrastructure consulting

      Outsourcing and IT systems support

      Our systems support and outsourcing consists in

      Complex IT infrastructure management in SMB

      Technical support of defined customers’ systems and services

      The scope of management and support:

      • Current administration and maintenance of ICT infrastructure within 1-st and 2-nd support line on-site or remotely
      • Operating systems, applications and database administration including hardware equipment
      • LAN/WAN and SAN network hardware administration
      • Internet point of contact administration
        • E-mail systems administration
        • Backup system maintenance and security procedures compliance assurance
        • Anti-virus software management
        • IT Purchasing and investments co-planning
        • Licenses management
        • Other services beyond 1-st and 2-nd support lines

          Outsourcing model cooperation organization

          The target of the proposed outsourcing model is the delivery of the ICT services package and the infrastructure maintenance in the scope and time necessary to let the resources exploited by the customer run fluently and seamlessly.

          1-ST Line Support Team:

          IT specialist appointed do direct service of the customers’ IT infrastructure on-site or in VI-Consulting location to deliver a quick and effective maintenance of the systems.

          2-ND Line Support Team:

          A team of qualified, certified and experienced engineers will be the extension of the 1-st line support. The scope of its tasks will consist in infrastructure and ICT troubleshooting as well as innovative actions within existing customers’ resources.

          Consulting Team:

          A specialized department of VI-Consulting delivering services of analysis, planning, consulting and implementation of advanced IT projects.

          Contact

          Have questions? Contact us.

          Trainmaster / Vi-Consulting